Building a sales department or call center. Employee motivation. Development of manager's managerial competencies
What is this consultation about:
- How to build or restore an effective sales or call centre, motivate your team, and develop your own management skills.
Topics for the consultation:
- Analysing the state of the existing sales department
- How to build an effective sales department
- How to hire B2C sales specialists correctly
- Creating a motivation programme for the sales team and call centre
- How to effectively manage an online sales team
Who will benefit from this consultation:
- Managers and owners of small and medium-sized businesses
- Startups
- Managers of call centres or sales departments that do not get results or do not fulfil sales plans
Recommended communication channels: Viber, Telegram, Zoom, Google Meet.
Experts who provide consultation:
Yuliia Terekhova
Over 10 years in business and HR. Experience gained in international and national companies, banking sector, edtech. Experienced consultant on organisational development and personal effectiveness. Expert in building sales departments and call centres in B2C. Business coach. Participant in Ukrainian and international social projects. Author of articles.
Links to social media:
https://www.linkedin.com/in/yulia-terekhova-8aa3a6129
Oksana Rusmanenko
The founder of the sales management consulting company Sales Partners. Expertise: construction and systematization of small business sales departments, operational efficiency. Has more than 7 years of experience in more than 20 unique areas of business.
Links to social media:
• https://www.instagram.com/oksana_rusmanenko
Additional information
We recommend that you specify in detail what the problem is in your comments to the consultant.
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